JOB VACANCY
JOB TITLE: 1st Level Operations Engineer
Location: Dar es salaam, Tanzania
Job Summary:
We are now looking for a 1st Level Operations professional. This job role is responsible for the coordination, support, management and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels!
You will Support the following systems and functions:
● Event management
● Incident management
● Remote site access control
● Legal request execution Billing operations
● Assurance support activities
To be successful in the role you must have Education:
● Academic degree, minimum on bachelor level, in engineering (IT, Telecom) Minimum years of experience:
● 3-5 years’ experience of deploy system test and lead testing team.
● ISEB/ISTQB software testing qualifications would be an advantage
Additional Requirements:
● Knowledge-sharing & collaboration skills
● Problem solving & creative thinking
● Ericsson knowledge,
● English skills, working with people & Analyzing
● Delivering results & meeting customer expectations
● Manage instructions & procedures
● Applying expertise & technology
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities.
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